About the Oncology Patient
Centered Medical Home Model

The Oncology Patient Centered Medical Home (OPCMH) is both a philosophy and a system for assuring that every patient receives consistent high quality care.

As a Patient Centered Medical Home Neighbor, OPCMH practices combine high quality, evidence based patient centered care with new technology to create efficiencies, coordinate care and reduce unnecessary resource utilization.

OPCMH For Patients:

This means delivering your care in a holistic, coordinated way that is rooted in a well defined set of standards.

  • Highly personalized care based on your specific needs and values
  • Accountability for all aspects of care delivery
  • Streamlining and standardizing every patient interaction
  • Coordination of all aspects of patient care via patient navigation
  • Promoting a multidisciplinary approach to your care
  • Collaboration and teamwork among all of your physicians and extended care team
  • Enhanced, interactive patient education and engagement in the treatment process
  • Proactive management of symptoms via enhanced patient access and communication
  • Electronic medical records, patient portal and physician communications

 

OPCMH for Referring Physicians:

For the referring physician, OPCMH impacts every aspect of the care your patient receives and the communications with CMOH physicians and staff. It begins with the day you make the referral and continues throughout the treatment process.  

The OPCMH system assures:

  • Evidence-based cancer care, over 95% compliance with NCCN guidelines for adjuvant and first line metastatic treatment
  • Patient and physician portals
  • A state of the art electronic medical record that allows for immediate transmission of clinical results and progress reports
  • Electronic prescribing and physician orders
  • Full coordination of care. CMOH Patient Navigators schedule all needed tests and procedures and follow up to monitor patient compliance
  • Collaboration among CMOH physicians and staff, primary care physicians and other specialists
  • A patient symptom management telephone triage system that facilitates proactive early intervention for symptoms and treatment related problems, significantly reducing unnecessary ER visits by 68%, inpatient admissions by 51% since 2008. 
  • Patient tracking and registry functions, including reminders for preventive screening
  • Survivorship planning

Oncologists know what to do. We need to move quickly to define, measure and maximize the value of the OPCMH model to become responsible, accountable and able to achieve the goals of better cancer care, better health and lower cost through improved delivery of care.

John Sprandio, Sr., MD
CHIEF OF MEDICAL ONCOLOGY AND HEMATOLOGY AT CMOH

OPCMH For Clients:

The Oncology Patient Centered Medical Home (OPCMH)® is a model of care that actively attends to patient and family needs, coordinates all aspects of hematology/oncology care, promptly communicates with other health care providers, measures and improves quality and performance, while resulting in lower costs for patients and payers.

Oncology Management Services:  Infrastructure & Expertise

Oncology Management Services Inc. (OMS) provides the infrastructure, the expertise, as well as the tools and templates to practices, medical systems, ACOs, and payers interested in implementing the OPCMH model.OPCMH is a timely, validated model for assessing and transforming your practice.

OMS Products and Services:  Tools and Templates to Re-engineer Your Practice

Through OMS, our team offers a range of tools and templates to lead you through the process of transformation.

Our affiliations include:
  • ASCO’s Quality Oncology Practice Initiative (QOPI)
  • The National Committee on Quality Assurance (NCQA)
  • Community Oncology Alliance
  • Independence Blue Cross
  • Aetna 
  • ION Solutions
  • Patient Advocacy Groups
Educational Series: 

We can tailor our educational sessions to meet your practice needs. They range from introductory webinars to customized workshops.

Practice Assessment: 

The first step in adopting the OPCMH model is practice assessment. OMS offers customized on-site consultations to lead you through the process. This comprehensive assessment gauges practice readiness to move to the OPCMH model; provides GAP analysis and recommendations to achieve NCQA Recognition; provides full technological assessment to implement OPCMH standards and practice efficiencies.

Practice Transformation: 

Implementing the OPCMH model represents a transformational experience for the physicians, staff and patients of the practice. OMS specialists provide the expertise, training, technology and a full Toolkit to guide you through the process of organizational re-engineering.

OPCMH Toolkit:

OMS Services include a full Toolkit.

  • Practice readiness assessment
  • Work flow analysis
  • Patient engagement, orientation, and educational materials
  • Patient navigation guidelines
  • Guidelines based treatment and survivorship plans
  • Patient triage and symptom management algorithms
  • Physician performance, utilization and metrics
  • OPCMH-PCMH collaborative care agreements
  • Patient experience survey
Technology and Decision Support:

Technology is a critical component in supporting and maximizing the impact of OPCMH an measuring outcomes.  OMS offers the OPCMH technology package, including:

  • OPCMH Decision Support Usability Assessment
  • Enhancements to existing EMR to maximize practice efficiency and OPCMH implementation
  • OPCMH enabling software upgrade (IRIS software license required)
Payer Relations:

Health care reform requires payment reform.  OMS has developed OPCMH compensation templates for use with local and national payers.

If you're an oncology provider, clinician, health system or payer and would like more information about OPCMH, please contact CMOH.

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